Frequently Asked Questions (FAQs)


Frequently Asked Questions

1. How do I place an order?

To place an order, simply follow these steps:

  1. Visit our website and browse all our products by Clicking the Catalog page.
  2. Select the items you wish to purchase and click the Add to Cart button to add them to your shopping cart.
  3. Proceed to checkout and enter your shipping and payment information.
  4. Review your order and confirm it.
2. What payment methods do you accept?

We accept the following payment methods:

  • Credit/Debit Cards (Visa, Mastercard, American Express, etc.)
  • PayPal
3. Does these smart devices require replaceable batteries, or do they have a rechargeable battery?

Our Smart Body Scales, Smart Kitchen Scales, and Smart Body Tape Measure use replaceable batteries. This allows users to swap out a worn-out battery with a new one, instead of having to replace the entire scale when the battery degrades (Free batteries are included).

For our Smart Jump Rope and Smart Height Measuring Device, they are equipped with a rechargeable battery and a charging cable.

4. Can multiple people use the smart body scale and have their data tracked separately?

Yes, you can create multiple user accounts with up to 24 user profiles using the app.

5. Does Bisonbody offer support and guidance in case of any issues or questions about the product?

Absolutely! Feel free to reach out to us anytime by sending us a message, and our dedicated team will be delighted to assist and guide you with any concerns or questions you may have.

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